Terms of Service

1. General

These Terms of Service (the "TOS") set forth the legally binding terms for your use of toon-hub.com and/or any of our online channels, platforms, products or services, including all content contained therein ("Services"). Services include any affiliated website to which you may be redirected from toon-hub.com.

The Services are operated by ToonHub Tech Ltd, incorporated in the Republic of Cyprus, having its address at Makariou III, No. 1-7, Mitsis 3, 3rd floor, 1065 Nicosia, Cyprus and registered under the number HE 473168 and its affiliated entities.

By accessing and/or using the Services you agree to be bound by these TOS. You understand and agree that your access and/or use of the Services is acceptance of these TOS and of all other policies published on https://toon-hub.com/ and updated from time to time ("Policies"). If you do not agree with these TOS or our Policies, please cease using or accessing our Services. Any version of these TOS or any of our Policies in a language other than English is provided for convenience. You understand and agree that the English language version will control if there is any conflict.

Our Services are intended and made available for personal, non-commercial use only. You agree not to use the Services for any commercial, illegal, or unauthorized purpose.

For purposes of the TOS, "you" and "your" means you as the user of the Services. "Coins" refer to in-app credits purchased on the website for unlocking paid content.

Some key points to keep in mind when using our Services:

The Services are for entertainment purposes only. They are not intended as emotional or other forms of support.

All exchanges between users and AI Characters on the Services are entirely fictional and should be treated as such. The AI Characters are artificial intelligence characters designed to simulate human-like interactions, but they do not possess genuine emotions, intentions, or the ability to fulfill promises in the real world. Any elements within the exchanges that may resemble reality, such as offers of real-life meetings or promises of tangible outcomes, are entirely fake and should not be taken seriously. We do not assume responsibility for any confusion or misunderstandings in this regard. Users are encouraged to keep in mind that the AI Characters exist solely within the digital realm of the platform, and any expectations or beliefs beyond that realm are not supported or endorsed by ToonHub Tech Ltd.

Because the Services rely on emerging AI technology, generated outputs may sometimes produce content that is inaccurate, incomplete, or not reflective of human judgment. Users are responsible for evaluating the appropriateness of any information provided.

The Services are an online chat service that uses artificial intelligence algorithms ("AI") for communication and messaging with virtual and fictional characters ("AI Companions" or "AI Characters"). The Services also include, but are not necessarily limited to, other media files such as images. You may purchase ready-made media files, such as images, available in AI character profiles. Ready-made media files are created using various artistic methods, including generative AI tools and modifications of media files for which we hold the appropriate usage rights. Certain parts of the Services may require you to create a user account and/or become a paid user. We offer access to digital content through a subscription-based model and via in-app credits (Coins).

You can initiate exchanges with AI Characters that are pre-made and that we make available on the platform. Your exchanges with AI Characters may include text, image requests, or other modes of exchange as made available and expanded by us from time to time.

We may de-list (remove) AI Characters and/or modify or delete features or content at any time in our sole discretion.

2. Account Registration

Parts of our Services may require you to create a user account with an email and password or other available login method ("Account"). When registering and/or accessing your Account, you agree to do so only using your own login credentials and/or payment method. You are fully responsible for all activities occurring under your login credentials and Account. Your Account is non-transferrable. You cannot sell, lend, or otherwise share it with any other person, for commercial purposes or free of charge.

By using the Services, you represent and warrant that all information you submit to create a user account is true and correct, you have full rights to submit such information.

You agree to, from time to time as necessary, update any information associated with your Account (including but not limited to, your email, payment information, subscriptions or other supplemental information as the case may be) so that it remains current, accurate and correct at all times. You also agree to protect the confidentiality of your Account and password, and to prohibit others from accessing your account.

You understand and agree that we may require further information from you from time to time, including for example information to verify or re-verify that you are an adult.

Any violation of these TOS or our other Policies may cause your Account to fall out of good standing and we may cancel your user account at our sole discretion.

Meanwhile, we reserve the right to terminate or restrict your account, or otherwise revoke access to the Services, at any time if we, in our sole discretion, have reason to believe or suspect that you have violated the terms of these TOS or other Policies. You agree that we will not be liable to you or any third party for, without limitation, any denial of use of the Services, any change of costs for third party services, fees, or other obligations arising from suspension or termination of your account.

You acknowledge and agree that you have no ownership or other property interest in your Account, and that all rights in and to your Account belong to and insure to the exclusive benefit of ToonHub Tech Ltd.

3. Paid-for Services

Some Services, features, and/or content may be available only in exchange for payment, for example, via paid subscription, coin purchases, or other forms of paid-for access made available from time to time. Services requiring payment will begin after the initial payment, and the payment should be made pursuant to the terms presented at the time of the purchase. You are responsible for payment of all fees, charges and taxes (as applicable) related to the transaction.

We are not responsible for any costs and disclaim any liability arising from your use of a third-party distribution platform that is not indicated or recognized by us.

4. User Safety

At ToonHub Tech Ltd, we prioritize the safety and well-being of our users. In using the Services and/or conversing with AI Characters, you should not disclose sensitive personal information, including, for example, financial details, addresses, contact information, or passwords.

Users are solely responsible for protecting their personal information and should be aware of potential risks associated with transmitting information online. We encourage users to report any suspicious or inappropriate behavior encountered on the platform, as we are committed to maintaining a safe and respectful environment for all users. You may report anything you find concerning via email at: contact@toon-hub.com.

Australian users - information regarding eSafety: The eSafety Commissioner ("eSafety") is Australia's independent regulator and educator for online safety. eSafety's functions include, inter alia, protecting Australian end-users, preventing online harms related to harmful content, and receiving complaints regarding online harms. Information and instructions regarding reporting to eSafety are available here.

We would always appreciate the opportunity to deal with your concerns internally before you approach a supervisory or regulatory authority, and we remain available to address any concerns via the channels explained above, and in Section 8.4 below.

5. Warranties

You understand and warrant that:

1. You are entering into these TOS only on behalf of yourself;
2. You are of the age to form a binding contract with us in the jurisdiction where you live and/or access the Services;
3. If you are under the age in the jurisdiction where you live and/or access the Services, you shall not access or use our Services.

6. Payment and Refund Policy

Please consult the Payment and Refund Policy document.

7. Intellectual Property

The intellectual property in the Services and any embedded materials (including without limitation technology, systems, files, documents, text, photographs, information, images, videos, audios, and software, individually or in combination) are owned by or licensed to ToonHub Tech Ltd. You may access and/or register to view, use, and display the Services and their content on your devices for your personal use only.

All intellectual property rights associated with and/or contained in https://toon-hub.com/, including the AI Characters, platform design, logos, and any proprietary software or technology, are the sole property of ToonHub Tech Ltd or its licensors.

ToonHub Tech Ltd hereby provides you with a license for personal use hereby provides you with a license for personal use for personal entertainment or educational purposes only. This license does not constitute a transfer of title under any circumstances. Uses outside the scope of this license are explicitly prohibited. Without limiting the generality of the foregoing, and by way of example, the following are explicitly prohibited under the license we grant you in these TOS:

• Using the platform, your Account, and/or any content or information available or generated on the platform for commercial purposes of any kind;
• Using any content or information available or generated on the platform in connection with off-platform artificial intelligence or machine learning technologies, whether or not for commercial purposes. Prohibited conduct under this provision includes but is not limited to using Outputs for training, fine-tuning, or distilling AI models;
• Reproducing, modifying, distributing, or using any intellectual property without explicit authorization.

This license shall automatically terminate if you violate these TOS or other Policies and may be terminated by us at any time. Notwithstanding anything to the contrary herein, you acknowledge and agree that you have no ownership or other property interest in your Account, and that all rights in and to your Account are and will forever be owned by and inure to the benefit of ToonHub Tech Ltd. Any unauthorized use may result in legal consequences.

You agree that submission of any ideas, suggestions, documents, and/or proposals to Company ("Feedback") is at your own risk and that ToonHub Tech Ltd has no obligations with respect to such Feedback, including but not limited to obligations regarding confidentiality. You agree that ToonHub Tech Ltd may use your Feedback without any restriction, or attribution or compensation to you.

8. Restrictions of Conduct and Content

8.1 Rules and restrictions

In accessing and using the Services, you agree to abide by our Community Guidelines, as well as the following rules, restrictions, and limitations:

1. You will not modify, translate, adapt or reformat any aspect of the Services;
2. You will not decipher, decompile, disassemble, or reverse-engineer, or otherwise attempt to discover the source code or structure of, the software or materials comprising the Services (except where the foregoing is permitted by applicable local law notwithstanding such restrictions, and then only to the extent that such intended activities are disclosed in advance in writing to us);
3. You will not interfere with or circumvent any security feature of the Services or any feature that restricts or enforces limitations on the use thereof;
4. You will not use the Services to gain unauthorized access to our or any third party's data, systems or networks;
5. You will not use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt our systems and networks or other users' use of the Services;
6. You will not use the Services in any way that, in our sole discretion, may expose us and others to liability or damages;
7. You will not use the Services to achieve unlawful ends, to offend others or to commit a crime;
8. You will not remove, change or obscure any copyright, trademark notice, trademark, hyperlink or other proprietary rights notices contained in or associated with the Services; and
9. You will comply with all applicable laws in your access and use of the Services, including the laws of the jurisdiction where you live and/or access the Services.
10. You shall not remove, alter, obscure, disable, circumvent or tamper with any machine-readable markings, metadata, watermarks or other AI-generated content indicators embedded in or associated with content available on the Services, including any markings required under applicable law or regulation (including, without limitation, Article 50 of the EU AI Act and the Code of Practice on Transparency of AI-Generated Content). Any tool, method or technique designed to circumvent, strip or interfere with such markings is strictly prohibited.

8.2 Content responsibility

You, as a user of the Services are solely responsible for the output generated by the AI Characters through your input, including any text messages, voice messages, and images. The AI Characters respond based on the conversations you lead and the settings you select. You understand and agree that ToonHub Tech Ltd does not control or endorse any content generated by the AI Characters, and that you are fully responsible for any output generated by the AI and for your own actions while using the Services.

You must ensure that your interactions with the AI Characters comply with applicable laws, regulations, these TOS, and all Policies, and you shall not engage in any illegal, unethical, or harmful activities while using the Services.

8.3 Incidents and User Actions

ToonHub Tech Ltd shall not be held responsible for any action taken or choice made by a user following their interactions with AI Characters. As an AI-driven platform, the AI Characters are programmed to simulate human-like conversations, but their responses are generated based on algorithms and machine learning.

We do not endorse or take responsibility for any actions, decisions, or consequences that may arise from the user's engagement with the AI Companions. Users should exercise their own judgment and discretion while interacting with the AI Characters and refrain from engaging in any activities that could potentially cause harm or violate any applicable laws or regulations.

8.4 Content Moderation and Removal

While conversations between users and AI Characters are generally private, we have implemented content moderation controls to ensure compliance with our TOS, Community Guidelines, and other Policies. If our moderation controls detect anything that violates our TOS or Policies, we or authorized partners may access and manually review the flagged content and/or other content associated with the account and take appropriate action. This may include removing content, terminating the user's account or reporting the content to appropriate authorities. See also Section 8.5 below. Additionally, our content moderation controls may moderate or alter your request before an output is generated, for example, if your request contains or seeks prohibited content. These measures are implemented to maintain a respectful and secure environment for all users. We strive to strike a balance between privacy and community standards, and we appreciate your understanding and cooperation in adhering to our guidelines.

We reserve the right, but are not obligated, to reject and/or remove any user content that we believe, in our sole discretion, violates any of our Policies. Repeated violations may result in content deletion, account restrictions, blocking from the Services, or other moderation actions in our discretion. Users will not be refunded or reimbursed for moderation actions taken in response to violation of our Policies. See also Payment and Refund Policy.

We may de-list (remove) characters and/or modify or delete features or content at any time at our sole discretion. Users will not be refunded or reimbursed for payments related to such removed or modified characters, features, or content. In particular, we may for operational, technical, or infrastructure-related reasons remove Account content after defined periods of inactivity. (See also the explanation in our Privacy Notice (Section 6).) Any content removed as a result of inactivity is not subject to reimbursement or restoration of any free or paid usage entitlements, credits, features, or access limits previously associated with the account.

If you believe there has been a violation of these TOS, please report it via email at: contact@toon-hub.com.

8.5 Prohibited Content Reporting

We have a zero-tolerance policy toward Child Sexual Abuse Material (CSAM). Attempting to create CSAM is prohibited by law and our Community Guidelines and Blocked Content Policy. In addition to our other content moderation and removal controls, we report known CSAM to the National Center for Missing and Exploited Children, or other local authorities as appropriate.

9. DMCA Policy

Please consult the DMCA Policy document.

10. Content Removal Policy

Please consult the Content Removal Policy document.

11. Blocked Content Policy

Please consult the Blocked Content Policy document.

12. No Guarantee of Accuracy, Originality or Perfection

Some content in our Services is AI-generated and created on demand. By using our Services, you understand and agree that there are limitations inherent in emerging AI technology, and content on the platform may not be accurate, original or unique to you, or perfectly match your preferences and expectations. Additionally, our content moderation controls may moderate or alter your request before an output is generated, for example, if your request contains or seeks prohibited content. We make every effort to provide the best possible technology and experience for our users, and we appreciate your understanding as we constantly further refine our Services.

13. Liability

The Services are provided to you on an "as-is" and "as available" basis and the use thereof is at your sole risk. We make no, and hereby disclaim, any representations or warranties of any kind, express, implied, statutory or otherwise, including the warranties of merchantability, fitness for a particular purpose, satisfactory quality, noninfringement, and title with respect to the Services, to the fullest extent permissible under applicable law.

We do not warrant:

1. That the Services (or the results obtained from the use thereof) will be timely, error-free, secure or uninterrupted;
2. That the Services will meet your requirements;
3. The accuracy, likely results, or reliability of the use of the materials on our website, or otherwise relating to such materials or on any resources linked to our website;
4. That any materials, outputs, and/or content are original, error-free, or accurate; or
5. That any errors or malfunctions in the Services will be corrected.

We and any of our licensors shall in no event be responsible or liable to you or to any third party, whether under contract, warranty, tort (including negligence), strict liability, indemnity or other theory, for any direct, indirect, special, incidental, consequential, exemplary, liquidated or punitive damages or any other damages, including but not limited to loss of profit, revenue or business, cost of substitute procurement, arising in whole or in part from your use of (or inability to use) the Services, even if we have been advised of the possibility of such damages. Under no circumstances shall we be held liable for any delay or failure in performance resulting directly or indirectly from any causes beyond its reasonable control.

14. Links to Third Party Websites and Services

The Services may include links or allow access to third-party websites and services. Please note, their presence does NOT mean that they are recommended by us and we do not guarantee their safety and conformity with any of your expectations. We assume no obligations in the event of any damage or loss, or any other impact, directly or indirectly resulting from the use of any content, goods or services available on or through any such third-party websites and services.

It is your responsibility to take precautions to ensure that anything you select for your use or download, whether from the Services or a third party, is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. We assume no responsibility, and are not liable, for any transmission or material, or any viral infection of your computer equipment or software, or any other types of damage related to your access, use of browsing of third party services or content. If you decide to access a third party service or content, you do this entirely at your own risk and you should review the applicable terms and policies governing the use of the same.

15. Governing Law and Dispute Resolution

To the fullest extent permitted by law, these TOS shall be governed by and constructed in accordance with the laws of the Republic of Cyprus without giving effect to its conflict of law provisions, regardless of your location.

To the fullest extent permitted by law, any dispute arising out of or in connection with the TOS or other Policies, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the courts of the Republic of Cyprus.

16. Changes to Terms and Policies

We reserve the right to update or make changes to these TOS and/or any other Policies from time to time in our sole discretion, and we may notify you of changes by making the revised version of these documents accessible through the Services, which changes will become effective immediately. Please review these documents periodically to ensure familiarity with the latest version. You can determine when these documents were last revised by referring to the "Date of Revision" at the top of this document. If you do not agree with the revised TOS and Policies, you should immediately stop using the Services. Your continued access or use of the Services after any changes to these documents have been posted means that you agree and consent to such changes.

We may change the platform and scope of Services from time to time, with or without notice. We may also stop or restrict provision of the Services in full or in part toward a certain user, as set out in our TOS and Policies.

17. Complaint Policy

Please consult the Complaint Policy document.

18. Termination and Assignment

These TOS and/or any other Policies will continue in effect until terminated by either you or us. You may terminate these TOS at any time by ceasing your access and use of the Services and, as applicable, cancelling your paid subscription. If you are a paid subscriber, the subsequent processing of fees shall be subject to the respective rules of the payment processor (indicated or recognized by us). We may terminate these TOS and your right to access or use the Services, with or without notice to you, for any reason, including actual or suspected breach of these TOS and any other Policies.

We reserve and retain the rights to assign, transfer or subcontract the Services to any third parties. Notice will be posted on the Services and your continued use or update of the Services indicates your consent.

19. Miscellaneous

If any provision of these TOS or any other Policies is found to be unlawful, void or for any reason unenforceable, that provision will not affect the validity and enforceability of any remaining provision and such provision will be enforced to the maximum extent possible, so as to affect the intent of the parties.

These TOS and other Policies constitute your entire agreement with us pertaining to your access and use of the Services. Any prior or contemporaneous written or oral agreements pertaining thereto are hereby superseded.

We will collect and process your information and technical data in accordance with our Privacy Notice.

Model withdrawal form

To: contact@toon-hub.com
ToonHub Tech Ltd
Makariou III, No. 1-7, Mitsis 3, 3rd floor, 1065 Nicosia, Cyprus

I hereby give notice that I withdraw from my contract of sale of the following the provision of the following service:

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Ordered on

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Your name

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Your email address

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Your signature (only if this form is notified on paper)

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Date